The hotel offers a great location with plenty of dining options nearby, making it convenient for travelers. However, the rooms could benefit from better soundproofing, as noise from other guests was noticeable during the night. While the staff, particularly in housekeeping and dining, were friendly and attentive, improvements could be made in service consistency.

The staff were incredibly friendly and the pool was a hit with the kids. We enjoyed our time in the spacious room and loved how convenient it was for family activities. Dining options were good, with plenty of tasty dishes.

My children wanted a breakfast option included during our stay.

Free parking is great, but cleaning could be more consistent. Cookies are nice.

i had a fantastic stay that completely exceeded my expectations compared to my previous visit. the king room was spacious, clean, and had all the amenities i needed. those warm cookies at check-in were a delightful touch that made me feel welcomed.

The hotel offered a warm welcome with delicious cookies upon arrival, and the proximity to various restaurants and shopping was a definite plus. However, the room setup for handicap access felt cramped, making navigation tricky. The air conditioning was hard to adjust, and there was a notable lack of valet service, which added some inconvenience to my experience. Despite these issues, the friendly staff made the stay more pleasant overall.

Solid amenities included an indoor-outdoor pool setup that offered a nice vibe for downtime. Having Old Orchard Mall right across the street made shopping a breeze. Easy access to Jameson’s Charhouse nearby ensured decent dining options without venturing too far.

The bathroom felt a bit cramped, which might be uncomfortable, especially if you’re used to more spacious designs. Parking can be tricky during event times, finding a spot requires a little patience and strategy, especially when returning late. The complimentary coffee in the lobby fell short—often lukewarm and sometimes absent completely, which isn’t ideal for coffee junkies looking for a quick fix to kickstart the day.

Had an awesome time with my friends! We hit the nearby mall and enjoyed a show at the theater. The staff was super friendly, and those warm cookies at check-in were a highlight. Just a heads-up, the bathrooms are a bit on the snug side, but everything else was spot on.

The bathroom in our room was a bit small, which made it tricky to get around comfortably.

During my recent stay at Doubletree By Hilton, I was impressed by the excellent service from the staff, specifically at check-in. The spacious king room had a modern design and all the necessary amenities, creating a very inviting atmosphere. Additionally, the complimentary warm cookies at the front desk were a delightful touch, making my arrival feel special.

The bathroom was smaller than expected.

i had a bit of trouble with the shower water pressure, but everything else was really great! the staff at the front desk was super warm and helpful. the room was really clean and cozy. plus, the location is super convenient for exploring nearby attractions!

The King Room was super comfy, and I loved how clean it was. The beds felt like clouds, and the warm cookies at check-in were a nice bonus. Just a heads up, the bathroom was a bit smaller than I expected. Overall, it made for a pleasant stay.

Unexpected challenges, but worth the stay

The warm cookies at check-in were a delightful surprise, and the spacious king room felt fresh and inviting. The staff's smile made each moment enjoyable.

However, the air conditioning unit was a bit noisy, making it hard to relax fully at times. I wished for a quieter environment to unwind.

For my short business trip, I found the king room to be spacious and well-appointed, creating a very inviting atmosphere. The complimentary warm cookies at check-in made my arrival special. Although the air conditioning unit was a bit noisy, the overall experience was pleasant.

The staff went above and beyond to help me track down some lost medication, which I really appreciated. I also loved relaxing in the beautiful indoor pool and the cozy vibes of the outdoor area. Just a heads-up, checking in was a bit rigid, so plan accordingly, but everything else was great! 😊